Careers Contact us

Providing cost-effective, cloud-based solutions for organizations to manage customer interactions.

startelelogic has developed a hosted contact center, a cloud-based solution that empowers businesses and organizations to manage customer interactions through a technology bridge, enhancing the customer experience and providing a cost-effective and efficient alternative. The solution is hosted on the cloud and can be accessed from anywhere in the world.

startelelogic envisions a world where providing exceptional customer service is always attainable. That's why they offer both on-premises and cloud-hosted contact center solutions, as well as managed services, to help customers overcome technical challenges when optimizing their communication infrastructure.

Solutions for Businesses

24*7 Customer Executive

24/7 Customer Support

Deliver exceptional customer experience by providing 24/7 access to customer care executives through a digital platform. This allows companies to efficiently manage multiple agents and enhance customer satisfaction.

Call Center Solutions:

  • Performance & Quality Management
  • Wallboard Customization
  • Dashboard Management
Customer Experience CX Platform

Customer Experience (CX) Platform

startelelogic leverages a diverse range of channels, including voice, mobile, email, web, and social media, through cloud-based contact center services. It offers a unique omnichannel framework with features such as real-time monitoring of campaigns across social media and other media (voice, email, and SMS).

  • Customer Support
  • Voice Bots
  • Chat Bots
Campaigns and Offers

Campaigns and Offers

The COVID-19 pandemic necessitated the shift of marketing campaigns to cloud-based platforms in order to effectively reach users. startelelogic assists in utilizing these capabilities for public interaction.

  • Campaigns
  • Awareness Drives
  • Virtual Agents.
Monitor Digital Workforce

Digital Call Center

As the world shifts to a hybrid mode of operation and physical boundaries become increasingly blurred, startelelogic offers a one-stop solution for effective interaction, engagement, and business expansion. This includes support in multiple languages, available 24/7.

  • Chatbots
  • Automation Bot
  • Virtual Agent

The startelelogic Advantage

Holistic Contact Centre
Holistic Contact Centre

startelelogic develops solutions that improve customer satisfaction through a contact center suite that integrates all inbound and outbound functions into one package.

Microservices-based solutions
Microservices-based solutions

Offers uptime that is among the best in the industry, as well as the highest level of security.

Customized Solution
Customized Solution

startelelogic provides customized contact center solutions tailored to our customers' specific business requirements.

Smart IVR
Smart IVR

Welcome customers with a customized and professional voice message and IVR flow using our Smart IVR Designer.

"When digital transformation is done right, it’s like a caterpillar turning into a butterfly, but when done wrong, all you have is a really fast caterpillar."

George Westerman | Principal Research Scientist, MIT Sloan Initiative on Digital Economy

Our Service Model

Consulting
Contact Center Consulting

startelelogic outlines the capabilities of future solutions, provides advice on integrating them into healthcare services, and aligns them with IT and business goals.

Implementation
CCaaS (Contact Center as a Service) Service Model

Say hello to flexibility as we offer a cloud-based approach that allows you to scale resources up or down on-demand, ensuring optimal performance during peak times and cost efficiency during quieter periods.

implementation
Implementation

In agile iterations, startelelogic creates, tests, and implements healthcare solutions based on high-level or specific requirements that support better outcomes.

Support
24/7 support

To ensure seamless and round-the-clock operation of the system. Our support team is available 24/7 to assist with any issues or queries.

Insights

APIs vs Webhooks

How Generative AI Enhances Enterprise Customer Experience in Communication and Product Development?

Rust

Is React Native the Best Development Platform for Your Upcoming App?

WebRTC development

The Future of Cloud Telephony: Trends and Predictions for 2024

Rust

The Rise of eSIM Technology: Transforming Mobile Connectivity

Trusted brands have placed their confidence in us

Our future is looking up

Experienced Team:

With 10+ years of industry experience.

Personalized Attention:

Repeat customers with lifelong relationships

Go-to Digital Solution Partner:

500+ successful, on-time and on-budget project implementations over the years.

We use both proprietary and third-party cookies to improve your browsing experience and to provide you with a better service. By continuing to use this site you consent to our use of cookies as described in our Privacy Policy