Providing cost-effective cloud-based solutions for organizations to manage customer interactions.

startelelogic developed hosted contact centre is a cloud-based solution that empowers businesses and organizations to manage customer interactions via a technology bridge. This increases user experience also provides businesses with a cost-effective and efficient alternative. The solutions is hosted on the cloud and it can be accessed from anywhere across the globe.

startelelogic envisions a world in which providing exceptional customer service is always feasible. That's why we offer on-premises, and cloud hosted a cloud contact center solutions, as well as managed services, to help customers to overcome the technical challenges which they can experience when trying to optimize their communication infrastructures.

Solutions for Businesses

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24*7 Customer Executive

Deliver exceptional customer experience by providing 24*7 interactions with customer care executives through digital architecture. This allows companies to efficiently manage multiple agents and increase customer satisfaction.

  • Workforce Management & Optimization
  • Performance & Quality Management
  • Supervisor Desktop
...

Customer Experience "CX" Platform

startelelogic leverage a diverse range of channels in voice, mobile, e-mail, web, and social media through cloud-based contact centre services. It offers a unique omnichannel framework with several features including real-time monitoring of campaigns on social media and other media (voice, emails, and SMS).

  • Customer Support
  • Voice Bots
  • Chat Bots
...

Campaigns and Offers

The COVID-19 pandemic forced the governments and political parties to shift their campaigns to cloud-based platforms in order to effectively reach the masses. startelelogic assists them to utilise these capabilities to interact with people.

  • Campaigns
  • Awareness Drives
  • Virtual Agents
...

Monitor Digital Workforce

As the world is shifting to the hybrid mode of operation and physical boundaries are getting reduced, startelelogic offers this one-stop solution to effectively interact, engage and expand business by providing you multiple language support round the clock.

  • Chatbots
  • Automation Bot
  • Virtual Agent

The startelelogic advantage

Holistic Contact Centre

startelelogic develop solution that improves customer satisfaction by using a contact centre suite that includes all inbound and outbound functions in one package.

Microservices-based solutions

Uptimes that are among the best in the industry, as well as the highest level of security

Customized Solution

We offer customized contact centre solution according to our customers business requirements.

Smart IVR

Provision to welcome your customers with a customized and professional voice message and IVR flow with our Smart IVR Designer.

We have helped over 100 partners
to reach their true potential

Service Model

Consulting

We outline the capabilities of future solutions, offer advice on how to integrate them into your healthcare services, and connect them with IT and business goals.

Implementation

In agile iterations, we create, test, and execute healthcare solutions based on high-level or specific requirements that support better outcomes.

Support

We keep track of the solutions and their performance, find and solve bugs, perform preventative maintenance, validate security, administer the applications, and add new features, among other things.

Insights

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What is WebRTC development means?

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What is Rust and why is it so popular?

Brands you trust have put their trust in us

Our future is looking up

Experienced Team

With 10+ years of industry experience

Personalised Attention

Repeat customers with lifelong relationships

Go-to Digital Solution Partner

100+ successful on-time, on-budget project implementation over the years

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