Frequently Asked Questions

Everything you really need to know about the Startelelogic

StarTele Logic is specialized in developing next generation enterprise mobility application solutions with offices and operations in two countries namely USA and India.
StarTele Logic is committed to helping businesses improve the profitability of their VoIP and mobile application development and deployment by enabling easy scalability, ensuring consistent response times and dramatically lowering software designing and development costs and complexity.

StarTele Logic is addressing:

  • New software application dynamics, such as Telecom applications, mobile ecosystem, Turnkeys VoIP solution, unified communications (UC) and web services, real-time-communication technologies, social computing, WebRTC, big data and Mobile VoIP solutions.
  • Company and customer demands for scalability, performance and near-perfect reliability and availability.
StarTele Logic has been successful with every project that it has handled till date. We have 100% resources and customer retention rate since the last few years. We use highly evolved project development and management techniques to manage ongoing projects from the commencement of the project to the final delivery.
StarTele Logic is committed to helping businesses improve the profitability of their VoIP and mobile application development and deployment by enabling easy scalability, ensuring consistent response times and dramatically lowering software designing and development costs and complexity.

We see four types of risks involved during the remote software development:

  • Firstly, there are likely risks of incompleteness of requirements, inappropriate arrangement, reprehensible supervision and development processes. At StarTele Logic, all these risk issues are eliminated with utter attentiveness so that there are no chances of failure.
  • Secondly, the other risk factor is of improper communication between our teams and clients. We have educated to create a framework with high response mechanism between StarTele Logic team members and client project coordinators ensuring all requests from client's side are responding in one business day.
  • One of the most important risks that we manage well is on agreement and contract terms. Responsibilities, payments and other arrangements have to be well made-up, safeguarding both sides.
  • Finally, it boils behind to managing the expectations well and hence StarTele Logic follows the strategy of setting up the right expectations with its clients. If we say we will deliver, then we ensure we deliver as per plan.
StarTele Logic handles the on top of by entering into mutually agreed contract that covers vital clauses on:
  • Security & Confidentiality
  • IPR Protection
  • Highly inclusive Non-Disclosure Agreement
  • Network security and
  • Exchanged Material security (Document/Content/Images etc.)
StarTele Logic offers flexible options that could accommodate and adapt to your ways of working. Based on the interactions with the key members of your team and your requirement assessment, StarTele Logic recommends the best fit establish up model. This could be:
  • POC: Proof of Concept (POC) can be the most excellent way to start a business relationship where we will offer you with quick turnaround on your basic requirement and build your confidence in us.
  • Sprint Based Agile Development: In a Sprint based development approach, you get a team of professionals who are deployed in the project / contract. This team can be scaled up and down, and the Sprint can be defined based on the work load and milestones.
  • Fixed Cost: Based on the details of your requirements, we propose a fixed cost to the project and guarantee that we meet your expectations on deliverables.
  • Time and Material: In case the requirements at your end are uncertain, we adopt a time and material approach where we propose a standard hourly rate and eventually bill you for the person-hours invested in the project. StarTele Logic is highly transparent in its effort estimation and execution details.
  • SLA Based On-Going Support and Maintenance: We provide proper implementation of support and maintenance services and a dedicated support team for a set of applications or infrastructure to be supported remotely. This can also be provided on a shift basis where 24x7 supports is required.
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